A free virtual consultation with Thornhill's registered psychotherapists.
Take a short walk through what the call is like and who you would meet, then pick a time at the end. In person in Thornhill or online anywhere in Ontario. Or skip straight to the calendar.
Four taps, and a friendly voice on the other end.
Tap the button, pick a day, pick a time, leave your name. That is the entire booking. Watch it once here, then do it for real at stop four, or skip ahead now.
What's brought you here today?
Tap anything that fits. It is only to help you think; you can say it in your own words on the call.
Nothing chosen yet, and that is fine. Keep walking.
Thirty minutes, three easy parts.
The arc fills as you read through the call.
Minutes 0 to 10You talk, we listen
A coordinator asks what is going on and what you would like to be different. No forms first, no diagnosis on the spot, no pressure to have it all figured out.
Minutes 10 to 20We suggest a match
Based on what you need, the language you prefer, your schedule and your budget, we name a clinician and explain why. You can ask about anyone on the team.
Minutes 20 to 30You decide
If it feels right, we book your first session, in person in Thornhill or online. If not, you leave with clear next steps and nothing owed.
First a coordinator, then your clinician.
The call is with one of our two care coordinators. They know every clinician on the team and who has openings, which is how the match gets made well.
Lihee Golomb
Care coordinator · Psychology BSc Student, Administrative Assistant
Aleksia Penek
Care coordinator · MPsy Student, Administrative Assistant
Clinicians you may be matched with · scroll sideways
Whole team
Pick a day and time. We'll connect you with the first available coordinator.
Times are shown in your own time zone. Choose one, leave your name and number, and a confirmation lands in your inbox right away. Whoever on the team is free at that time takes your call.
Loading available times…
Free 30-minute consultation by video or phone.
Rather talk now? Call (647) 360-1844, Monday to Thursday 9 to 9, Friday 9 to 2, Sunday 9 to 9.
The practical things, in plain words.
The call is free; therapy is per session
We tell you the exact fee for your matched clinician on the call, before anything is booked. Receipts for extended health insurance after every session; direct billing with many insurers where your plan allows.
Online or in Thornhill
Secure video for clients in Ontario, Alberta, British Columbia, Manitoba, and Saskatchewan, or in person at 1118 Centre Street, Suite #205.
Evenings and Sundays
Monday to Thursday 9 AM to 9 PM, Friday 9 AM to 2 PM, Sunday 9 AM to 9 PM.
Registered and confidential
Clinicians registered with the College of Registered Psychotherapists of Ontario. What you say on the call stays between you and the clinic.
- How insurance coverage works
Is the consultation really free?
Yes. The 30-minute call costs nothing and there is no obligation to book therapy afterwards. It exists so you can ask questions and so we can match you well.
Who will I speak with?
One of our two care coordinators, whichever is free at the time you pick. They know every clinician on the team, what each one works with, and who has openings, so the clinician you are matched with is chosen for fit, not for who happens to be next.
Is it by video or phone?
Your choice. Pick a time and tell us which you prefer in the form. Video works from any phone or computer with a camera; nothing to install.
How soon can I be seen?
Consultations are usually available within a few days, including evenings and Sundays. First sessions with a clinician typically follow within one to two weeks, depending on your availability.
What does therapy cost after the consultation?
Sessions are billed per session and the fee depends on the clinician you are matched with. We confirm it on the call before anything is booked. We give receipts for extended health insurance and offer direct billing with many insurers where your plan allows it.
Do I have to come to Thornhill?
No. Every clinician offers secure online sessions, and we see clients in Ontario, Alberta, British Columbia, Manitoba, and Saskatchewan. If you prefer in person, our office is at 1118 Centre Street, Suite #205, Thornhill, ON L4J 7R9.
Is what I say confidential?
Yes. The consultation is held to the same confidentiality standards as therapy itself, and our clinicians are registered with the College of Registered Psychotherapists of Ontario.
See you on the call.
Free, thirty minutes, by video or phone. Pick a time and we will take it from there.